Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do you delete an admin user in wordpress that wont delete
-
I hired an indian company to do some work on three sites that I own. I used a freelancing platform and they have been banned and now when i check in my wordpress sites, the admin user will not delete. Everytime i try and delete them it comes back. I change the password and the email address, but when i check a couple of hours later it comes back again, giving them full control over my sites which they are playing around with. any help would be great.
I have tried going into the cpanel but it still will not delete. my hosting company has tried to delete them but it is not working
-
Hi there!
Sorry to to hear that you are having trouble deleting a WordPress user. I'm sure that is very frustrating.
I found this link that might provide the answer you are looking for: http://www.wpexplorer.com/delete-wordpress-admin/
Hope this helps!
-
I believe this is what you are looking for:
http://www.wpexplorer.com/delete-wordpress-admin/
If you have a developer inhouse, I am sure they will be able to do that easily.
-
They don't happen to have multiple logins (different users) do they and keep creating a new user for themselves.
I would recommend changing your password, and then looking at all the other users - do you know them or can they be deleted.
At least you did it the right way and created them a login, the amount of people I know who they just sent across their own login details.
If its not the first option, please let me know I do have another idea - but the above idea is the easiest to explain and fix.
Thanks
Andy
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why Product pages are throwing Missing field "image" and Missing field "price" in Wordpress Woocommerce
I have a wordpress wocommerce website where I have uploaded 100s of products but it's giving me error in GSC under merchant listing tab. When I tested it show missing field image and missing field price. I have done everything according to https://developers.google.com/search/docs/appearance/structured-data/product#merchant-listing-experiences and applied fixed i.e. images are 800x800 and price range is also there. What else can be done here?!merchant listing.jpg
Technical SEO | | Ravi_Rana0 -
Google Not Indexing Pages (Wordpress)
Hello, recently I started noticing that google is not indexing our new pages or our new blog posts. We are simply getting a "Discovered - Currently Not Indexed" message on all new pages. When I click "Request Indexing" is takes a few days, but eventually it does get indexed and is on Google. This is very strange, as our website has been around since the late 90's and the quality of the new content is neither duplicate nor "low quality". We started noticing this happening around February. We also do not have many pages - maybe 500 maximum? I have looked at all the obvious answers (allowing for indexing, etc.), but just can't seem to pinpoint a reason why. Has anyone had this happen recently? It is getting very annoying having to manually go in and request indexing for every page and makes me think there may be some underlying issues with the website that should be fixed.
Technical SEO | | Hasanovic1 -
Does user engagement or content of pages requiring login help SEO?
Hi! Our company is trying to come up with a few pages with some manuals to teach our users how to use our products. However, these pages require username and password. My understanding is that user engagement will help a website's keyword rankings and Google will not be able to crawl or have access to pages requiring login as it doesn't have username and password. Based on that idea, does that mean all the content and user engagement on those pages requiring login won't help our overall SEO? Thanks in advance!
Technical SEO | | EverettChen0 -
how to set rel canonical on wordpress.com sites
I know how to do this with a wordpress.org site but I have a client that does not want to switch and without a plugin I am lost. any help would be greatly appreciated. Jeremy Wood
Technical SEO | | SOtBOrlando0 -
Will deleting Wordpress tags result in 404 errors or anything?
I want to clean up my tags and I'm worried I'm going to look in my webmasters the next day with hundreds of errors. Whats the best way of doing this?
Technical SEO | | howlusa0 -
Wordpress "incoming search terms" plugin
Hello everyone! newbie to SEO and have been trying to keep everything nice and ethical but I've seen on a couple of blogs today "incoming search terms" at the bottom of the blogs, then a bullet pointed list of search terms beneath it. So I had a quick search about the use of it and noticed wordpress has a plugin that automatic ally generates these "incoming search terms". I ask is this a legitimate plugin or will this harm my blog? I assume it generally will as I can't see this being much use for the audience, rather it would be 100% for trying to lure in search engines.
Technical SEO | | acecream0 -
Removing robots.txt on WordPress site problem
Hi..am a little confused since I ticked the box in WordPress to allow search engines to now crawl my site (previously asked for them not to) but Google webmaster tools is telling me I still have robots.txt blocking them so am unable to submit the sitemap. Checked source code and the robots instruction has gone so a little lost. Any ideas please?
Technical SEO | | Wallander0 -
Where does Wordpress store the 301 redirects?
Hi, I've just created a campaign for my new wordpress blog and found 11 301 redirects which I was not aware of. It looks like wordpress has created them automatically. Does any one know how wordpress handles this issues or where are they stored so I can delete them? They are of no use for me. 9 of these redirects point to the same url with an added '/' and are in pages 1 is on a post. I've been changing the permalink and some urls several times and maybe one of these times the Wordpress has automatically created the 301 redirect. But why? I do not want to keep the old url. the last redirect is very strange it goes from http://www.mydomain.com/folder to http://www.mydomain.com where folder is the folder where I installed wordpress. But again, I want no one to type the url with the folder name or even know this folder exists. Any comment on this would be greatly appreciated. Thanks a lot, David
Technical SEO | | dballari0