Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain 403 error
-
Hi Everyone,
A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else?
I would love to hear your thoughts.
Jens -
no at all
-
Hi Roman,
Thanks for your answer!
It's a commercial tool.
I checked the robots.txt file and .htaccess, but didn't saw any problems.
As you say, the problem can just be caused by the user-agent.If so, this will not affect my SEO efforts, right?
-
Which tool are you using is this a custom tool or commercial tool such as Screamingfrog?
-
These are all for client errors. That means the page wasn’t found and something is wrong with the request. Whatever is happening though, the issue is typically on the client side:
403: Forbidden, So In your case, the first place that you need to check is your .htaccess and your Robots.txt file and make sure that they are not blocking any crawler or at least the crawler of your tools.
For example, some Hosting providers block all the crawlers that are not Google or Bing to save resources. So is usual that Roger (Moz Crawler) has problems to crawl a page that is blocked on the server side. Usually, Moz, Ahrefs, Semrush has this kind of problem so in summary
- Make sure your .htaccess and your Robots.txt is not blocking your crawler
- Make sure your hosting is not blocking your crawler
- If all the above does not work try to modify the user-agent of your tool
Hope this info helps you with your problem
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does a subdomain benefit from being on a high authority domain?
I think the title sums up the question, but does a new subdomain get any ranking benefits from being on a pre-existing high authority domain. Or does the new subdomain have to fend for itself in the SERPs?
Technical SEO | | RG_SEO0 -
Some URLs were not accessible to Googlebot due to an HTTP status error.
Hello I'm a seo newbie and some help from the community here would be greatly appreciated. I have submitted the sitemap of my website in google webmasters tools and now I got this warning: "When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot due to an HTTP status error. All accessible URLs will still be submitted." How do I fix this? What should I do? Many thanks in advance.
Technical SEO | | GoldenRanking140 -
403 forbidden error how to solve them
hi, i have been using a great tool today called screaming frog which was shown to me by Thomas Zickell when i used the tool i found some worrying things for my site www.in2town.co.uk. what i have found is, i have a large number of 403 forbidden status on my home page and i do not know why here is an example http://www.in2town.co.uk/emmerdale/emmerdale-debbie-hits-rock-bottom it loads fine but on the tool it shows it as an error and shows it as having no meta tags or anything but there is meta tags in there can anyone please let me know how to solve this and why it has happened many thanks
Technical SEO | | ClaireH-1848860 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
Diagnosing Canonical Errors Is Screaming frog reliable?
Morning from suny & warm wetherby UK 🙂 On this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ screaming frog is citing a canonical error but I'm confused as this piece of code is in place: http://www.goldsboroughestates.co.uk/About/right-to-manage" /> So my question is please - "Does this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ have a caninical error or is screaming frog useless? Other examples where screaming frog is picking up canonical errors include:
Technical SEO | | Nightwing
http://www.goldsboroughestates.co.uk/what-our-customers-say/right-to-manage/
http://www.goldsboroughestates.co.uk/buying-a-home/right-to-manage/ Oh forgot to say the preffered version is http://www.goldsboroughestates.co.uk/About/right-to-manage/ Any insights welcvome 🙂0 -
404 errors on non-existent URLs
Hey guys and gals, First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice. Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas' Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal. What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL... Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s? Many thanks in advance.
Technical SEO | | AJ2340 -
Subdomain and Domain Rankings
I have read here that domain names with keywords might add a boost to your search rank For instance using a completely inane example monkey-fights.com might get a boost compared to mfl.com (monkey fighting league) when searching for "monkey fights" There seems to be a hot debate as to how much bonus the first domain might get over the second, but leaving that aside for the moment. Question 1. Would monkey-fights.mfl.com get the same kind of bonus as a root domain bonus? Question 2. If the answer to 1 above was yes would a 301 redirect from the suddomain URL to root domain URL retain that bonus I was just thinking on how hard it is to get root domains these days that are not either being squatted on etc. and if this might be a way to get the same bonus, or maybe subdomains are less bonus prone and so it would be a waste of time Thanks
Technical SEO | | bThere0 -
Starting a new product, should we use new domain or subdomain
I'm working with a company that has a high page rank on it's main domain and is looking to launch a new business / product offering. They are evaluating either creating a subdomain or launching a brand new domain. In either case, their current site will link contextually to the new site. Is there one method that would be better for SEO than the other? The new business / product is related to the main offering, but may appeal to different / new customers. The new business / product does need it's own homepage and will have a different conversion funnel than the existing business.
Technical SEO | | gallantc0